How to Fix No Sound in Microsoft Edge on Mac

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How to Fix No Sound in Microsoft Edge on Mac

If you’re using Microsoft Edge on your Mac and suddenly find yourself dealing with the frustrating issue of no sound, you are not alone. This problem can arise for a variety of reasons, ranging from simple misconfigurations to more complex system issues. Fortunately, this article will guide you through a comprehensive troubleshooting process to help you restore sound in Microsoft Edge.

Understanding the Problem

Before we dive into the solutions, it’s important to understand that sound issues can often be rooted in various areas of your system. It could be due to:

  • The browser’s settings
  • Operating system settings
  • Conflicts with other applications
  • Problems with the audio output device
  • Issues with the Edge browser itself

Now, let’s explore systematic approaches to fix the “no sound” problem in Microsoft Edge on your Mac.

Step 1: Check Your Mac’s Sound Settings

The first step in solving no sound in Microsoft Edge is to ensure that the sound is enabled on your Mac.

1.1. Check Volume Settings

  1. Click on the Apple logo in the upper-left corner of your screen.
  2. Select “System Preferences” from the drop-down menu.
  3. Choose “Sound.”
  4. In the “Output” tab, ensure that the correct audio output device is selected (e.g., Internal Speakers or connected headphones).
  5. Check the output volume slider and make sure it isn’t muted.

1.2. Check App Volume

  1. Open “System Preferences.”
  2. Select “Sound” again and navigate to the “Sound Effects” tab.
  3. Ensure that "Play sound effects through" is correctly set.
  4. Review the "Alert volume" slider to verify it isn’t muted or set too low.

1.3. Disable Audio Monitoring in Other Apps

If you have other applications open that use audio (like Skype, Zoom, or Discord), they might be interfering with Edge’s audio output. Close or disable audio in these applications temporarily to see if that resolves the issue.

Step 2: Check Microsoft Edge Settings

Sometimes, the settings within Microsoft Edge could be the source of the problem.

2.1. Update Microsoft Edge

Always ensure you’re using the latest version of Edge as updates can fix bugs and performance issues.

  1. Open Microsoft Edge.
  2. Click on the three horizontal dots in the top right corner.
  3. Select “Help and feedback” and then “About Microsoft Edge.”
  4. The browser will automatically check for updates and install them if necessary.

2.2. Check Site Permissions

If sound is working in other applications but not in Edge, it’s possible that sound is muted for specific websites.

  1. Open Microsoft Edge.
  2. Navigate to the website where you’re experiencing sound issues.
  3. Click on the padlock icon in the address bar next to the website URL.
  4. From the drop-down menu, look for “Sound.”
  5. Make sure that sound isn’t set to “Block.”

Step 3: Restart Microsoft Edge

Sometimes, a simple browser restart can solve the problem.

  • Close Microsoft Edge entirely and then reopen it. This process can clear minor glitches that may be affecting the audio output.

Step 4: Clear Cache and Cookies

Cached data can sometimes cause unexpected behavior in browsers, including audio issues.

  1. Open Microsoft Edge.
  2. Click the three horizontal dots in the top right corner, go to “Settings.”
  3. Navigate to “Privacy, search, and services.”
  4. Scroll down to the “Clear browsing data” section and click on “Choose what to clear.”
  5. Ensure that “Cached images and files” and “Cookies and other site data” are selected.
  6. Click on “Clear now.”

Step 5: Check Audio Output Device

If you’re using external speakers or headphones, make sure they’re properly connected.

  • Disconnect and Reconnect: If you’re using Bluetooth speakers or headphones, disconnect and reconnect them.
  • USB Devices: If you’re using USB devices, try plugging them into different ports.

Step 6: Reset Microsoft Edge Settings

If none of the above solutions work, resetting Edge can help resolve the problem by restoring the browser to its default state.

  1. Open Microsoft Edge.
  2. Click on the three horizontal dots in the upper right corner.
  3. Go to “Settings.”
  4. Scroll down and select “Reset settings.”
  5. Click on “Restore settings to their default values.”
  6. Confirm your choice when prompted.

Step 7: Run the macOS Music & Sound Troubleshooter

macOS does not have a built-in troubleshooter like Windows; however, you can follow these steps to troubleshoot sound issues.

  1. Launch “Audio MIDI Setup” from Applications > Utilities.
  2. Check if the audio output settings are correct.
  3. Test the output by switching between the available audio devices.

Step 8: Reinstall Microsoft Edge

If you’ve tried everything and the issue persists, it may be time to reinstall Microsoft Edge.

  1. Go to your Applications folder, find Microsoft Edge, and move it to the Trash.
  2. Download the latest version of Microsoft Edge from the official Microsoft website.
  3. Install the downloaded package.

Step 9: Update macOS

Lastly, you should ensure that your macOS is up to date. System updates can sometimes fix underlying issues that affect application performance.

  1. Click the Apple icon in the corner of your screen.
  2. Select “About This Mac.”
  3. Click “Software Update.”
  4. If updates are available, follow the prompts to download and install them.

Additional Considerations

Other Apps That Might Interfere

If you have system sound management applications or third-party audio applications installed, temporarily disable them to see if they are the source of the issue.

Check for Malware

Although it’s rare, malware can cause various issues on your Mac, including sound problems. Consider running a reputable antivirus or anti-malware program to check for infections.

Contact Microsoft Support

If your sound issue in Microsoft Edge still isn’t resolved, consider reaching out to Microsoft Support. They can provide additional resources and solutions catered specifically to the problem you are encountering.

Conclusion

Experiencing sound issues in Microsoft Edge on your Mac can be frustrating, but with the steps outlined in this article, you should be armed with a comprehensive approach to troubleshooting. By checking system settings, browser configurations, and even considering a reset or reinstallation, you can systematically isolate and fix the issue.

Always keep your Mac and applications updated to prevent potential problems in the future. And remember, if you’re ever in doubt, reaching out for expert help can bring peace of mind and swift solutions.

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